International Student Update: Information for students in the UK and those studying from their home

I hope you are keeping safe and well. We currently have international students studying in the UK and their home country and this update is for both groups. This update covers: 

• Return to campus update - for international students currently in the UK 
• Travelling to England - for international students studying in their home country 
• Enrolling on your course  
• Engaging with your studies and monitoring attendance 
• Updating your contact details
• Accessing your IT essentials
• Wellbeing support  

Return to campus update - for international students currently in the UK 

The UK Government roadmap confirmed that students on practical courses who require access to specialist facilities could return to campus for in person teaching from Monday, 8 March.  All other courses will continue to be taught online, and you should not return to campus unless you need to return for health and wellbeing reasons or do not have appropriate access to study space in your current accommodation. 

Students are advised to check their timetable in the MyWLV app for the latest details for teaching on their course. 

For those students who will return to in person teaching, please take some time to familiarise yourselves with the University’s guidance for on campus safety and Covid-19 testing in our recent update. 

Travelling to England - for international students studying in their home country 

International students who have remained in their home country are advised not to travel to the University and continue their course online. We will send regular updates as we receive them to let you know when you can travel to the UK. 

It is essential that you complete your enrolment as soon as possible and that you have access to the appropriate IT equipment and Wi-Fi connection to engage with your studies effectively.  

Please check the Gov.uk webpages regularly to ensure you stay up to date with the latest information and guidance.  

Enrolling on your course  

All students are required to enrol at the start of their course and the beginning of each academic year. This year you can do this online before arriving on campus. 

Until you are enrolled, we cannot create your personal timetable, and you will not be able to access online study materials. Delaying your enrolment could also have an adverse effect on your sponsorship. 

Enrolment instructions 

Enrolment and module registration can be completed in e:Vision.  

• Log in to your e:Vision
• Select the Enrolment button on the home page. 
• Add your personal details and complete all the required steps.  

After you arrive in the UK and have completed your self isolation period, you will need to upload a copy of your biometric residence permit (BRP) to fully complete your enrolment. 

You can find further instructions, including a step-by-step video guide on how to enrol here: www.wlv.ac.uk/enrol-online  

If you are experiencing any difficulties completing the enrolment process, you should contact your Faculty Student Services via the e:Vision Helpdesk. 

Engaging with your studies and monitoring attendance 

If you are studying on a tier 4 or student route visa, you are required by the Home Office and the University to fully engage with your programme, which includes attendance at all of your timetabled classes and online sessions in Canvas.  

Poor attendance or failure to engage with your programme will impact your visa and your permission to remain in, or travel to, the UK. Attendance at all timetabled events, including online sessions, is monitored via an electronic register system compiled by your lecturers. 

If you are withdrawn from your course through this procedure, your visa will be cancelled, and you will be required to leave or lose permission to travel to the UK.  

Updating your contact details 

To support the welfare of all our students, your contact details must always be kept up to date. Please ensure that where you live now (even if this is only temporary) is recorded in your term time address (this may, or may not be, the same as your permanent home address).  

• Log in to your e:Vision 
• Select the My Details button on the home page menu. 
• Select the View/Edit Personal Information button 
• Use the Edit buttons to update each section 

Guidance for new students (and those who need a reminder) 

Students can now watch a short video that includes useful links to where you can find facilities and support. This video DOES NOT replace your course inductions which can usually be found under the Conferences section of your course topic in Canvas. 

• Induction slides (Punjabi speaker)  
• Induction slides (English speaker)  

The video includes links for: 

• Accessing MyWLV App and your timetable and e:Vision   
• Canvas guidance - your teaching materials and sessions 
• IT Support - IT inductions, Canvas help and free Microsoft 365 and MS teams 
• Student Support - Faculty Student Services, Student Advisors and Academic Coaches 
• Library support 
• Financial guidance  
• Careers and The Workplace 
• Mental health support 
• English language support 

Accessing your IT essentials 

There is a set of core IT essentials that all students need to access and specialist software for some courses.     

Whether you are studying from home on your own device or on campus using a University PC, you have access to all our core applications:    

• Microsoft 365 for your email, document creation and file storage  
• Canvas for your Virtual Learning Environment (VLE). 
• MyWLV app for access to everything in one place, including your emails and timetable. 
• E:Vision to update your details and log a Helpdesk call to your Faculty Student Services.   

If your course requires specialist software, for example, Adobe Creative Cloud or Matlab, your course team will provide you with more information on how it can be accessed. You can also check the Software Catalogue for a full list of all software for you to use both on and off-campus. 

Visit our Digital Services webpages for more information, including how to access IT help and support and advice for making the best use of your home Wi-Fi.   

Find out more about IT Essentials.

Wellbeing support  

All of our students can access online mental health and wellbeing support 24/7 through Togetherall – an online community monitored by trained clinicians. In addition to this, our own dedicated Mental Health and Wellbeing Service can signpost you to additional support services.  

Find out more about the student support services available to you here:  www.wlv.ac.uk/support  

Stay up to date with the latest information  

Please keep checking your University WLV emails and reading these updates. We are committed to keeping students up to date. We do this by email, on our social media channels (Instagram,  Twitter and Facebook) and the University student news web page.  

Visit our dedicated Covid-19 webpages for information on how you can stay safe and help protect our University community during the pandemic.  

Thank you, and stay safe. 

Tim Steele 

Pro Vice-Chancellor (Global Opportunities)