Mental Health and Wellbeing Support

Mental Health and Wellbeing Support

Support for you

You may find that life at university challenges you in unexpected ways, especially if you're balancing your studies with work and home commitments. If you feel stressed or anxious, you can find support at the University of Wolverhampton. 

Our Mental Health and Wellbeing (MHW) team can help you access support for various personal challenges; we have plenty of resources that can help you. We will offer you a safe space to discuss the difficulties you are facing; in addition we will ask you a few questions about your mental health, mood and studies, so that we can assist you better. We offer a range of support pathways from signposting, referrals, workshops and 1:1 support sessions. 

We provide free and confidential advice covering a range of topics, including anxiety, confidence building, depression, homesickness and dealing with suicidal thoughts. Students can also access guidance for developing positive work, life and study balance.

Read the Student Agreement for more information on our service, including how we operate and store your information.

If you need immediate help, please visit our I need help now webpage. 


Did you know...

The university library offers a wealth of support during exam and assessment periods, along with the university wellbeing champions- please check out their support at;

Library Exam Support - University of Wolverhampton ( 



Register with the MHW Team

Registrations are now open; students must complete a registration form to access support from the team. You will need to be logged into your university account to access the registration from. You can access the form here: 

23/24 MHW Registration Form 

Once the team receives a registration form; we will review it and contact you within two working days. We will contact you via phone initially and if we are unable to get through to speak with you, we will contact you via your university email.

We may offer you an assessment appointment; where you can expect a discussion around the issues you are facing and co-development of a support plan with you. As an outcome of this assessment we may recommend referral to other services, attendance to bespoke workshops and/or additional 1:1 support sessions with the team. 

If you are offered this, please ensure that you do attend, or let us know (via emailing at least 24 hours before your appointment if you need to cancel/ re-arrange. This could allow another student, who is waiting, to access the assessment appointment.

If you have any issues accessing the registration form please let us know by contacting us through please could you include your student number. 

Our in person appointments are held in the ML building, City campus- Map and directions for City Campus (Wolverhampton) - University of Wolverhampton (

If you are experiencing distress and feel that you require some additional support, please visit the I need help now webpage for further information. Please do not forget the importance of talking to someone you trust. Let family or friends know what's going on for you. They may be able to offer support and help keep you safe. 


Register with the MHW team

Access the support you need

If you are a student who is concerned that you might harm yourself, you need to contact an emergency or crisis support service. Please visit the I need help now webpage for further information. 

Following registration with the team, you may be offered an assessment appointment*

Meeting with one of our mental health practitioners is about making a positive choice to get help from someone who is not involved in any aspect of your life. It offers you the chance to discuss your difficulties within a safe space. We will listen and offer support and understanding while simultaneously accepting your values, attitudes and lifestyle in a non-judgmental way. If you are allocated an appointment, our focus will be on developing your strengths, skills and resources to cope. We will co-produce a support plan with you during the assessment session.

Following an assessment appointment, we may recommend follow up or review sessions, attendance of psychoeducation workshops, referral to other services (within and/or external to the university), and some may access 1;1 support sessions with the MHW team.

Our contact with you is confidential except in rare circumstances – for example, when someone may be in serious danger. In these rare instances, we will seek to discuss any potential sharing of confidential information with you in advance (see our Student Agreement for more information).

We also acknowledge that for some students co-ordinated support from the university is something they benefit from, as such we may contact/ liaise with other key people who can support you whilst at university- but we will always seek your consent before doing so, and would not typically share confidential details unless you give us specific permission to do so. 

 *even if you are not offered an assessment appointment you will receive advice and guidance from the team

The University of Wolverhampton is an inclusive institution working to meet the individual needs of our students.

We offer reasonable adjustments to students who have a disability, Specific Learning Difference (SpLD) or long-term medical condition (including a mental health condition). These reasonable adjustments are designed to support you with your studies. 

To ensure you get the right support for your needs, we need you to complete a Self Declaration Form (SDF).

The SDF gives us more details about your specific support needs and allows us to build up your Tutor Awareness Sheet (TAS) which (with your permission) can inform your module leaders how you can best be supported on your course so please give as much information as you can. The SDF also contains our consent to share form. Without this, we cannot let your faculty know of your requirements, so please remember to sign the form! 

For more information about accessing reasonable adjustments you can email the Disability and Inclusion team- (please include your student number)

Disabled Students’ Allowance

You may be eligible to receive additional support known as the Disabled Students' Allowance (DSA).

Disabled Students’ Allowance (DSA) is support to cover the study-related costs you have because of a mental health problem, long-term illness or any other disability; it can be on its own or in addition to any student finance you get. The type of support and how much you get depends on your individual needs - not your household income, but you will not need to pay it back.

DSA funding is available for eligible students and often covers the costs of specialist equipment, Non-Medical Helpers (NMH) such as a study skills tutor or a specialist mental health mentor and other disability-related costs associated with studying. 

Please check out the Government website for further details on eligibility and guidance of how to apply and any evidence you may require. The Disability and Inclusion team may also be able to help with your application- (


We offer a wide range of wellbeing events throughout the academic year for students to join, including our regular Wellbeing Day and Let's Talk sessions. 

In the coming weeks we will be launching our new psycho-educational workshops, which you can access without registering with the team- further details will be available on our website. 

Please also take a look at the Wellbeing Champions webpages for the latest activity, and keep an eye on the student news and events page for more student news. 

We provide a wide range of mental health-related self-help resources for our students, including leaflets, apps and our WLV Student Life Connect - University of Wolverhampton.

Find out more below. 

When supporting a student in distress, we operate a three-level response model:

  1. Supported signposting: This is the appropriate course of action in most cases.
  2. Seek advice: When a student is unable or unwilling to register with the Mental Health & Wellbeing team, but you still consider they need specialist support.
  3. Imminent harm/emergency: When a student is at imminent risk of harming themselves – for example, stating that they have a plan to take their own life – or posing a serious threat to another person.

Read more on our Responding to a student is distress webpage

It is important to remember that your job, as the staff member who is aware of the student’s distress, is to determine which of the three levels is most appropriate and follow the guidelines for that level. 

In the vast majority of cases, level 1 is the appropriate response. The other two levels are there to cover more complex, more infrequent situations. Level 2 is for complex issues that may have some urgency but are not emergencies. Level 3 is for emergencies, which many staff may never encounter with a student.

If you are worried about a friend or family member, for example, your son or daughter, who is studying with us at the University, please encourage them to seek help and share with them this friendly link to our website: 

You may also wish to view our Support to Study procedure here; Support to study - University of Wolverhampton (


Go to our Advice for a concerned parent, carer or friend webpage for further information.

Self-care resources

Self-help can be a good starting point if something is troubling you and you aren't sure if you feel ready to talk to someone at the moment. It allows you to tackle problems like stress, anxiety and depression in your own time and at a pace that suits you. 

Do you need immediate help?


If you are concerned that you might harm yourself, you need to contact an emergency or crisis support service.

Local Services

Head 4 Health is a PLPFA (Premier League & Professional Footballers Association) funded project with additional funding from City of Wolverhampton Council.

The project aims to improve mental and physical wellbeing in adult males and females over the age of 18.

To find out more visit the Head4Health webpage

Telephone:  07971900257


We help people through one of the most painful times in life – with bereavement support, information and campaigning.

To find out more visit the Cruse bereavement webpage.

You can call us for free on 0808 808 1677.

We offer information, advice, guidance and casework in 11 key areas:

Benefits, Employment, Debt and Money, Consumer, Relationships, Housing, Law and Rights, Discrimination, Tax, Healthcare, and Education.

We recognise that one problem can sometimes be the result of another so, rather than addressing a single issue at a time we look at a client’s whole situation. This way, other potential problems can be identified early which prevents them getting worse. If the situation has already escalated to crisis, then we are responsive and can utilise our robust network of connections to support or negotiate solutions.

For more information visit their Citizens Advice Dudley and Wolverhampton webpages. 

Our national Helpline exists to encourage and empower people to get help quickly, because we know the sooner someone starts treatment, the greater their chance of recovery. People can contact us online or by phone 365 days a year. We listen to them, help them to understand the illness, and support them to take positive steps towards recovery. We also support family and friends, equipping them with essential skills and advice, so they can help their loved ones recover whilst also looking after their own mental health.

I need support now

For more information visit the BEAT webpages. 

Rather than a one-size-fits-all approach, our Pathway accommodation services give people the maximum independence possible and puts them in control of their support, focusing on moving away from homelessness to a stable, longer-term home.

Call us on 0118 3042077 or Freephone 0800 107 6753


Drop in to our Wolverhampton Navigator at 43 School Street, Wolverhampton WV1 4LR

Mon to Fri: 9am-5pm

Thurs to Sat: 5pm-8pm.

For more information visit the P3 webpages. 

Men’s Advice Line provides advice & support for men experiencing domestic abuse.

Phone: 0808 801 0327

Wolverhampton Substance Misuse Service

If you are concerned about your drinking or drug use call us on 0300 200 2400, we can support you. We offer:

  • expert, friendly advice and support
  • one-to-one and group sessions
  • vaccinations and testing for blood-borne viruses
  • a needle exchange scheme
  • help with reducing your drinking or drug use or stopping completely
  • support for families and friends
  • signposting to other agencies including housing, education and employment support services

Contact form:


  • Domestic Violence and Abuse services
  • Forced Marriage & Honour-based Violence
  • Rape & Sexual Violence Services
  • Children's Services
  • Women's Justice Services
  • Modern Slavery
  • Stalking & Harassment

All Services

Please call to ask for advice or access any of our support services. This line is staffed from 9am to 5pm Monday to Friday.

0121 553 0090

24 hour helpline

If you need advice or are seeking a refuge place outside of office hours, call this number. If you are in immediate danger please call the police on 999.

0121 552 6448

Text or WhatsApp

This line operates between 9am-9pm weekdays. Any texts or WhatsApp messages received outside of these times will be responded to in normal working hours.

07384 466 181