image of a group of students sitting together laughing chatting

Academic Coaches

We act as personal tutors to Level Three and Four students, providing academic support and pastoral care, to improve engagement and facilitate independent learning whilst enabling students to gain transferable skills for future employment.

Yes you do! You will not be able to find their details located on your eVision but can find them located using your faculty page above and seeing which coach is allocated to your school/subject.

In your first few weeks we will work with you to identify the skills that you wish to develop over the course of your degree. We will then look at ways in which you can enhance these skills through a variety of activities such as attending workshops at the University Library.

We will also help you understand assessment terminology and get to grips with academic skills such as referencing and summarising.

After receiving your results and feedback, we will help you understand what your feedback means and how you can use this feedback effectively when approaching your next set of assessments.

Your academic coach is a former university graduate; we understand what pressures students can face when studying and that no two higher education journeys are the same. If you experience circumstances that affect your studies, we can sit and discuss the best option for you as well as refer you to wider university departments that can also provide support.

Yes! Under the University’s Engagement Policy – all new students must meet with their Academic Coach within the first 50 Days of their course starting or risk withdrawal from their studies. Further information on the Engagement Policy can be found here:

You can book a meeting through our Student Appointment Management System or SAMS for short. SAMS (Student Appointment Management System) is an easy to use electronic diary system that enables students and staff to manage their meetings.

How to book an appointment?

  • visit 
  • access MyWLV app or
  • click the SAMS icon on any University PC

SAMS is easy to use but if you do struggle, please watch this helpful video:

I am a distance learning/apprenticeship student and have been allocated an Academic Coach; do I have to come on to campus for an appointment?

No, we can also conduct appointments via telephone or SKYPE. If you are studying an apprenticeship or distance learning degree then your Academic Coach will be in touch to arrange this.

Now that you’ve successfully moved to Level Five you will no longer have an Academic Coach but will be allocated to an Academic Personal Tutor. Their details can be found in eVision where you previously found your Academic Coach’s details.

We will help you navigate university systems (such as Canvas, SAMS and eVision) as well as help you to understand university assessment strategies, policies, regulations and terminology.

We work closely with The Workplace to provide support on employment whilst studying, placements and Study Abroad opportunities. We will also help with day to day university queries and general pastoral support.

Student Support & Wellbeing

University of Wolverhampton
MI001, Alan Turing Building
Wulfruna Street

Tel: (01902) 32 1074

Online Contact form

Use the above contact form for any of these services:

Mental Health and Wellbeing Advice (including counselling support)

Funding Support Team - tel: (01902) 321070; email

Chaplaincy - tel: (01902) 322904; email

All aspects of student administration for research, TNE (transnational education) and distance learning students will be coordinated through the S.T.a.R (Student Transnational and Research) Office.

Please contact your Academic Coach using the details provided in either eVision or via the Faculty Academic Coach page.